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Postage, Packing and Delivery

Orders are subject to standard postage and packing charges:

 

Royal Mail, First Class: £2.49 - (orders up to £10.00)

                                     £3.29 - (orders over £10.00)

 

Royal Mail, Signed For®, First Class: £2.99 - (orders up to £10.00)

                                                            £4.49 - (orders over £10.00)

 

Royal Mail International Service: £6.49

 

Orders are despatched via Royal Mail within one working day where possible.

 

Although we aim to despatch your order as quickly as possible, please allow up to 3-4 working days for delivery.

 

When selecting Royal Mail Signed For®, please make sure you will be home to recieve the package. We will email you with a tracking number as soon as your order has been despatched, and your package will usually be delivered the next working day. We can not be responsible for orders delivered when the customer is not there.

 

Please be assured that we take every pride in all aspects of our service, including the thorough checking, and appropriate packaging of all orders prior to despatch.

Returns Policy

If you wish to return any goods for exchange or refund please refer to the terms of Our Returns Policy.

 

Make sure that the goods are returned undamaged, unopened, unused and in the original packaging, and that they are packed safely and securely for return. To return goods that have arrived damaged for exchange or a refund please return them in the original packaging in the condition that the goods arrived in.

 

Please email Us at .. returns@thehallofnephthys.co.uk .. to receive a returns code.

 

We will endeavour to accommodate the exchange or refund as quickly as possible.

 

If you are returning goods to Us, pleasure ensure that you retain proof of postage, We cannot accept any responsibility for return goods lost in the post.